If you don't find the answer, then contact us and we will answer you as soon as possible. But all of the answers are answered in delivery and payment information, all you have to do is to read all information.
We do not send the invoice with seeds, but you can download it any time you want from your order history in PDF format. If you order as a company, you can download the invoice with the name of your company.
If you see that tracking shows that the shipment is still in the place from where it was sent, it means only that the shipment is in transit and other post offices and countries (even yours in the destination country) where the is shipment currently located do not provide tracking data.
We advise you in this case ALWAYS CONTACT your post with a tracking number and ask them about your package.
We are not a post, so we cannot give you an answer where your parcel is located, even the post office cannot tell you this, so long the shipment is in transit.
With EPS, customers in Austria can pay directly from their bank account using online payments. Customers will be redirected to their bank's payment page to log in and approve payments, and then return to the Seeds Gallery website, where they will be immediately notified whether the payment was successful or unsuccessful.
The eps transfer (Electronic Payment Standard) is an online payment method developed by many Austrian banks and the Study Society for Cooperation in Payment Transactions (STUZZA) for purchases on the Internet and for paying fees and charges to authorities and public institutions in Austria.