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Delivery - Payment

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WE SHIP WORLDWIDE FROM EU

WE SHIP ALWAYS BY REGISTERED AIR POST WITH SIGNATURE CONFIRMATION!

THERE IS NO OPTIONS CASH ON DELIVERY.

Please Always check the junk or spam Email folder.

Quantity
Out-of-Stock

  • WE SHIP WORLDWIDE FROM EU
  • We ship always by registered air post with SIGNATURE CONFIRMATION!

  • To find the tracking number see picture number 2


  • THERE IS NO OPTIONS CASH ON DELIVERY.
  • Please always check the junk or spam email folder.
  • For any question about your order or account always log in to your account and use the contact form. If you don't do this we will probably not get your message.

Important notice for buyers from Brazil and Mexico:


  1. If you please order in our store you agree that if your customs destroy the package or your package gets lost you lose the Right to the refund.
  2. If your package comes back to us for any reason you have the right to get a refund, but not for postage and you have to pay it both ways. The return postage is 2 Euro.
  3. If you place an order you agree with these terms and conditions.

Due to the coronavirus, some countries have banned the entry of mail from abroad. 

If you order seeds and your country is not on this list, means you must wait until the coronavirus situation is normalized, SO PLEASE DO NOT ORDER IF YOU DONT HAVE PATIENCE. We have to add that these sending conditions change from day to day and that it will be possible to send them to your country in a few days. We monitor the changes and conditions of sending the post office on a daily basis and as soon as sending is possible for your country (if it is not on the list of possible sending) we will send your order. There is no need to send us messages asking when your order will be sent.


Please see the list of the countries where it can be sent: NEW LIST VALID FROM 25.11.2020.


ALBANIA
ALGERIA
AMERICAN SAMOA
AMERICAN VIRGIN ISLANDS
ANDORRA
ANGOLA
ANGUILLA
ANTIGUA AND BARBUDA
ARGENTINA
ARMENIA
ARUBA
ASCENSION
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELGIUM
BELIZE
BENIN
BERMUDA
Ivory Coast
BELARUS
BOTSWANA
BOLIVIA
BOSNIA AND HERZEGOVINA
CHRISTMAS ISLAND (AUSTRALIA)
CHRISTMAS ISLAND (PACIFIC)
BRAZIL
BRITISH VIRGIN ISLANDS
BRUNEI DARUSSALAM
BULGARIA
BURKINA FASO
BURUNDI
BUTANE
BOTSWANA
CYPRUS
MONTENEGRO
CHAD
CZECH REPUBLIC
CHILE
DENMARK
DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA
DEMOCRATIC REPUBLIC OF THE CONGO
DOMINICA
DOMINICAN REPUBLIC
THE STATE OF THE VATICAN CITY
Djibouti
EGYPT
ECUADOR
EQUATORIAL GUINEA
ERITREA
ESTONIA
ESWATINI
ETHIOPIA
FALKLAND ISLANDS (ISLAS MALVINAS)
FIJI
PHILIPPINES
FINLAND
FRANCE
FRENCH GUYANA
FRENCH POLYNESIA
GABON
GAMBIA
GHANA
GERNZI
GIBRALTAR
GREECE
GRENADE
GREENLAND
GEORGIA
GUAM
GUADALUPE
GUYANA
GUATEMALA
GUINEA
GUINEA-BISSAU
HAITI
HONDURAS
HONG KONG
INDIA
INDONESIA
IRAQ
IRAN
IRELAND
ICELAND
ITALY
ISRAEL
JAMAICA
JAPAN
JORDAN
SOUTH AFRICA
SOUTH GEORGIA
SOUTH SANDWICH ISLANDS
CABO VERDE
CAYMAN ISLANDS
CAMBODIA
CAMEROON
CANADA
CATARRH
KAZAKHSTAN
KENYA
CHINA
KYRGYZSTAN
KIRIBATI
COCONUT ISLANDS
COLOMBIA
CHAMBER
CONGO
KOSOVO
COSTA RICA
CUBA
HOOK ISLANDS
KUWAIT
LAOS PEOPLE'S DEMOCRATIC REPUBLIC
LATVIA
LESOTHO
LEBANON
LIBERIA
LIECHTENSTEIN
LITHUANIA
LUXEMBOURG
MADAGASCAR
HUNGARY
MAYOTTE
MACAO
MACEDONIA
MALAWI
MALDIVES
MALAYSIA
LITTLE
MALTA
MARIAN ISLANDS
MOROCCO
MARSHAL ISLANDS
MARTINIQUE
MAURITIUS
MEXICO
MICRONESIA
MYANMAR
MOLDOVA
MONACO
MONGOLIA
MONTSERRAT
MOZAMBIQUE
NAMIBIA
NAURU
NEPAL
NIGER
NIGERIA
NICARAGUA
NEW
NETHERLANDS
NETHERLANDS ANTILLES
NORWAY
NEW CALEDONIA
NEW ZEALAND
GERMANY
OMAN
ISLAND OF MAN
NORFOLK ISLAND
SHEEP ISLANDS
PAKISTAN
PALAU
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PITKERN
POLAND
PUERTO RICO
PORTUGAL
THE REPUBLIC OF CHINA IN TAIWAN
THE REPUBLIC OF KOREA
REUNION
RWANDA
ROMANIA
RUSSIA
NOW
SOLOMON'S ISLANDS
SALVADOR
SAMOA
SAN MARINO
SAUDI ARABIA
SEYCHELLES
SENEGAL
SIERRA LEONE
SINGAPORE
SYRIA
SLOVAKIA
SLOVENIA
SERBIA
CENTRAL AFRICAN REPUBLIC
SUDAN
SURINAM
SAINT HELENA
SAINT LUCIA
SAINT CHRISTOPHER AND NEVIS
SAINT PETER AND MICHELON
SAINT TOMA AND PRINCIPE
SAINT VINCENT AND THE GRENADINES
SPAIN
SRI LANKA
SWEDEN
SWITZERLAND
TAJIKISTAN
THAILAND
TANZANIA
TIMOR-LESTE
TOGO
TOKELAU
TONGA
TRINIDAD AND TOBAGO
TRISTAN DA KUNA
TUNISIA
TURKMENISTAN
TURKS AND KEIKOS ISLANDS
TURKEY
TUVALU
UGANDA
THE UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND
UNITED ARAB EMIRATES
UKRAINE
URUGUAY
UZBEKISTAN
WALLIS AND FUTUNA
VANUATU
VENEZUELA
VIETNAM
ZAMBIA
ZIMBABWE

Please read this section carefully:


1. Remember that we are sending the shipment as a registered shipment (with signature confirmation) and that it can be given only by the one on whose the shipment is addressed and that it must be signed by this person.


2. Ordering:

Always write your mobile number with country code. Sample: +365 456 7686 576

You will receive an email notification for each step regarding your order. If you do not receive the notification, check your Spam / Junk folder, or contact your Email provider.

Once we have sent your order, you will be able to find a shipment tracking number in your order history. Keep tracking of your order using the tracking number (we cannot do that for you).

Be sure to register a valid e-mail address. You will receive notification of your order at this e-mail address.


3. Please do not order from our site if you want to receive a shipment in the Post office box, or if you are not at home. If you do order and the shipping address is a PO box, and you don't get your package or the package get lost you lose the right to a refund.

Do not make an order from our site and leave a message: "Leave the parcel at my neighbor's house if I am not at home (read 1.) (We cannot do it)."


4. If your package comes back to us, we need to pay a return shipping fee. This means that if you want us to re-send your package, you have to pay the return shipping fee as well as the postage for sending again.


5. If you see that tracking shows that the shipment is still in the place from where it was sent, it means only that the shipment is in transit and other post offices and countries where the is shipment currently located does not provide data. We advise you in this case ALWAYS CONTACT your post with a tracking number and ask them about your package.

We are not a post, so we cannot give you an answer where your parcel is located, even post cannot tell you this so long is shipment in transit.

WE ARE NOT A POST AND NOT RESPONSIBLE FOR DELIVERY TIMES.


6. I didn't get my package within the time given from post?:

First of all, keep in mind that shipments around the world are delayed due to the situation with the coronavirus.

If you didn't get your package, We can submit a request for investigation only after 30 days have passed from the date of sending. That's why we recommend Insured shipping.


DELIVERY OPTIONS:


1. Priority delivery (with priority order processing):

Shipped within 1-7 business days maximum. (In some cases, there may be a delay in delivery with a delay of 3 to 10 days. Especially during the season, holidays, or public holidays.).

This means that Priority Delivery orders will be processed first from our site. Not that you will receive the order in the time it takes to process the order.

2. Secured delivery (with priority processing):

Order value up to 150 €, safe delivery. This is the safest delivery, and if the post office loses your package they will refund you.

3. Standard delivery:

Shipped within 7-10 business days. (In some cases, there may be a delay of delivery with a delay of 7 to 14 days. Especially during the season, holidays, or public holidays.)


DELIVERY TIME GIVEN FROM POST:

EUROPE - EUROPEAN UNION: 3 - 20 DAYS

WORLDWIDE: 5 - 30 DAYS.


First of all, keep in mind that shipments around the world are delayed due to the situation with the coronavirus.


Delivery time depends on your location (the post is responsible for the time of delivery)


What we have noticed is that there is no rule regarding the delivery time given by the post office, and of course, we can't just tell you how long it will take for you to receive your order.


Some of the orders sent to the USA and the time it took to deliver:
Delivered (27 Days)
Delivered (22 Days)
Delivered (19 Days)
Delivered (17 Days)
Delivered (13 Days)


Here you can track your package:


For global tracking, you can track your order here: https://track.aftership.com/

For global tracking, you can track your order here: https://www.17track.net/en

For a tracking number like this one RRxxxxxxHU you can track your order here: https://www.posta.hu/nyomkovetes/nyitooldal

For a tracking number like this one RFxxxxxxHR you can track your order here:  https://www.posta.hr/tracktrace.aspx?tracklng=en

For a tracking number like this one RR8xxxxxxBA you can track your order here: https://track24.net/service/bapost/tracking/

Please wait for at least 24 hours after the item(s) have been sent/posted for tracking details to be available.


SHIPPING COSTS:


Shipping and handling costs will be calculated automatically when ordering, and the rate depends on the weight of the parcel and the country to which it is sent.


Please note that on Saturday and Sunday we do not process orders.


PAYMENT OPTIONS:


1. Payment by Bank Transfer
2. Payment via PayPal
3. Payment by card on our other site https://www.exotic-seeds.store
4. Payment with cryptocurrencies Bitcoin
5. Payment by Westernunion, Moneygram

Read below for more information:

1. PAYMENT WITH BANK ACCOUNT SEPA / IBAN-SWIFT-BIC
We have several bank accounts (across the world) where you can make a payment from your local bank account without high fee provision.

Please specify your order reference in the bank payment description. (Sample "SGS-19811702") If you do not write an order reference, it can cause the problem so that we cannot find who made the payment... Always write ORDER REFERENCE.

Our system will automatically cancel the order if we have not received bank payment within 7 days.

2. PAYMENT WITH PAYPAL
For PayPal, we accept only Euro, so if you want to pay with PayPal you must change the currency in the Euro.

3. PAYMENT WITH CARDS
If you want to make a payment by card, you have to make an order on our website https://www.exotic-seeds.store/
Visa, MasterCard, American Express, CB (Cartes Bancaires), Diners Club / Discover, China UnionPay, JCB, Discovers

4. PAYMENT BY WESTERN UNION, MONEYGRAM
These options are available only for countries from 3rd world countries (Africa...), for other countries send us an inquiry.

As a customer, you are obliged to pay all transaction fees.

You must provide us with transaction details so that we can know that you have made the payment, as well as to withdraw the money for your order.

Please note that if you want to pay for the order this way, you are obliged to pay within 3 days.

If we do not receive your payment within 3 days, your order will be canceled and you will no longer have the option to order again with Western Union or MoneyGram.


IMPORTANT:


Our system will automatically cancel the order if we have not received bank payment within 7 days.


Please always read here important notices (if there are any) to see if we maybe have the vacation or anything else in the time you ordered the seeds from us: Important Notices


Ordering products that are currently out of stock:

Some of the products that are not in stock and their quantity is limited, you can order. But you'll have to wait up to 30 days until we get the seeds from our supplier.
If you order other products that are available, along with products that are not currently in stock, your order will be sent only when we receive a seed that is currently not available and you have ordered it.

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